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Terms and Conditions

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Welcome to Impulse Caravans Terms and Conditions

Impulse Caravans specialises in the sale of repossessed, insurance, and repairable write-off caravans. We also provide consignment services for customers wishing to sell their caravans or motorhomes. All consignment arrangements and sales are conducted in accordance with Queensland’s vehicle dealer legislation, ensuring transparency and compliance.

Please read the following terms and conditions carefully before purchasing:

  1. As-Is Sale
    All caravans are sold AS IS, WHERE IS, with no warranties or guarantees from the seller. The purchaser acknowledges that all caravans are preowned, and while they may have undergone repairs or inspections, they are not sold with any form of mechanical or cosmetic guarantee.

  2. Guide Only
    Whilst every effort is made to ensure accurate descriptions, all listing details, specifications, and condition reports are provided as a guide only. Impulse Caravans makes no representations or warranties, express or implied, regarding the accuracy, completeness, or condition of any listed Caravan.

  3. Final Sales
    All caravan sales are final. There are no cooling-off periods, and no refunds will be issued after purchase. Customers are encouraged to inspect the caravan thoroughly or arrange for an independent inspection prior to committing to a purchase.

  4. Non-Refundable Deposits
    All deposits are non-refundable and are taken to secure the sale of the caravan. Once a deposit is placed, it is considered a commitment to complete the purchase and will not be returned under any circumstance.

  5. Repairable Write-Off Declaration
    Where applicable, caravans may have a history of being listed as repairable write-offs due to insurance claims or damage. These units may have undergone repairs and passed the WOVI (Written-Off Vehicle Inspection). Buyers are responsible for conducting their own due diligence regarding vehicle history and repair quality.

  6. Compliance, Certification, and Registration
    Impulse Caravans provides a current Roadworthy Certificate, a current Gas Certificate, and a passed WOVI Inspection Certificate (if applicable) with every sale. However, Impulse Caravans does not register the caravan on behalf of the buyer. It is the buyer’s responsibility to register the caravan with their local transport department after settlement.

  7. Inspection Encouraged
    Buyers are encouraged to inspect the caravan in person at our Ilkley, Sunshine Coast workshop or arrange for a third-party inspection. Our team is happy to provide access and answer questions regarding the vehicle’s condition.

  8. Title Guarantee
    All caravans sold through Impulse Caravans are provided with clear title, free of encumbrances, finance, or legal claims, unless otherwise disclosed prior to sale.

  9. Consignment Sales
    Customers selling caravans through Impulse Caravans on consignment must sign a consignment agreement and acknowledge our compliance with Queensland dealer consignment procedures. Fees and terms of consignment will be clearly outlined before listing the vehicle.

  10. By Purchasing
    By completing a purchase from Impulse Caravans, you agree to be bound by these terms and conditions.

Consignment Process

Vehicle Inspection and Documentation:

  • Impulse Caravans will provide a visual inspection of all vehicles. However, thorough inspections will only be conducted upon request by the consignor or potential buyer, which will incur an additional cost.
  • The consignment agreement will include detailed information about the vehicle’s condition, registration, and history.
  • A current safety certificate (if applicable) must be provided by the vehicle owner before listing. Impulse Caravans can facilitate obtaining safety certificates and gas certificates at an additional service charge.

Consignment Agreement:

  • Impulse Caravans will enter into a legally binding consignment agreement with the vehicle owner.
  • The agreement will specify the sale price, commission, fees, and terms of sale.
  • Owners must disclose any encumbrances or outstanding finance on the vehicle. Impulse Caravans will verify this information.

Pricing and Sale:

  • The sale price will be agreed upon between Impulse Caravans and the consignor.
  • Impulse Caravans reserves the right to adjust pricing in consultation with the consignor to align with market trends.

Ownership Transfer:

  • Ownership transfer will only occur after full payment is received and cleared.
  • All documentation required for ownership transfer must be provided by the consignor prior to sale.

Financial Management

Trust Account

  • All financial transactions are managed through the Impulse Caravans trust account, ensuring compliance with Queensland regulations.
  • Funds will be held securely and processed via digital transfer only.

Payment to Consignors:

  • Consignors will receive payment within 7 business days of the vehicle’s sale, less any agreed-upon fees and commissions.
  • A detailed statement outlining the sale price, deductions, and net payment will be provided.

Refund Policy :

  • Refunds or cancellations are subject to the terms outlined in the consignment agreement.

Compliance with Queensland Regulations

Legal Requirements:

  • Impulse Caravans adheres to the Queensland Office of Fair Trading’s regulations on consignment selling. Details about these regulations can be found here.

Consignor’s Rights:

  • Consignors have the right to request updates on their vehicle’s status.
  • Consignors can withdraw their vehicle from sale with prior notice, subject to terms in the agreement.

Consumer Protections:

  • All vehicles are sold on a private-sale basis in used condition and are not covered by any warranty period.
  • As an intermediary facilitating the advertising and sale of items, Impulse Caravans does not manage disputes. Any concerns or disagreements must be addressed directly with the consignor.

Responsibilities of Consignors

Accurate Information:

  • Consignors must provide accurate and complete information about their vehicle.
  • Any false or misleading information may result in termination of the consignment agreement.

Maintenance and Presentation:

  • Vehicles must be clean and presentable for potential buyers.
  • Any maintenance required for sale-readiness will be discussed and approved by the consignor.

Contact Us

For questions about our consignment policies, please contact :

Email: Sales@impulsecaravans.com.au
Phone: 1800 171 050
Address: 70 Wilson Road, Sunshine Coast, QLD, 4554

Impulse Caravans is committed to transparency and professionalism, ensuring a seamless consignment experience for all parties.